01. What types of therapy do you offer?

Alex offers a range of evidence-based therapies, including EMDR, Internal Family Systems, DBT, CBT, and more, tailored to meet each individual’s needs.

02. Who can benefit from your services?

Our services are suitable for adults and young people dealing with trauma, anxiety, depression, bipolar disorder, autistic spectrum disorder, attention deficit hyperactivity disorder (ADHD) and more.

03. Is telehealth available?

Yes, we provide exclusively telehealth sessions, making it convenient for you to access therapy from the comfort of your home.

04. How do I book an appointment?

You can request an appointment by sending an enquiry through this website or you can contact us directly via phone or email.

05. What should I expect during my first session?

During your first session, we’ll discuss your goals, history, and concerns to create a personalized treatment plan.

06. Do you accept insurance?

We can provide receipts for insurance reimbursement, but we currently do not bill insurance directly. Please contact us for more details.

07. Am I eligible for a Medicare rebate?

You may be eligible for a Medicare rebate if you have a valid Mental Health Treatment Plan from your GP (or psychiatrist or paediatrician) and a current referral.

Medicare rebates are available for a limited number of sessions, usually 10 per calendar year. You will usually get about $100 back from Medicare per session. Please note that a gap fee will apply.

08. How confidential is my information?

We adhere to strict confidentiality guidelines to ensure that your personal information is protected at all times.